Résumé:
In the dynamic landscape of learning English as a foreign language (EFL), intercultural
communication has emerged as a critical skill essential for navigating the complexities of a
diverse world. The current study attempts to investigate the impact of utilizing online
interactions in improving EFL learners’ intercultural communication. Hence, it aims at
examining EFL students’ attitudes and perceptions concerning the use of online interactions as
a means to improve their intercultural communication skills. Mainly, it intends to raise students’
awareness about the value of participating in online interactions in order to elevate their
intercultural communicative competence. Thus, it is hypothesized that the use of online
interactions may enhance EFL learners’ intercultural communication skills. To achieve the
research aim and to verify the aforementioned hypothesis, the descriptive quantitative method
is adopted. The latter is demonstrated by using a semi-structured questionnaire, through which
qualitative data is collected. First year Master students of English language from 8 Mai 1945
University of Guelma formed the sample of the research. The findings highlight that students
are aware about the significance of using online interactions in EFL classrooms in order to
improve their intercultural communication. Hence, it is highly recommended that the learners’
intercultural communication is enhanced through the use of online interaction.
